Last Updated: July 03, 2026
Welcome to the CupsnChai App (“App”), operated by CupsnChai (“Company,” “we,” “our,” or “us”). These Terms of Service / End User License Agreement (“Terms”) govern your access to and use of the App and related services.
By downloading, accessing, or using the App, you agree to be bound by these Terms. If you do not agree, please discontinue use of the App.
The CupsnChai App is designed to support CupsnChai’s business operations and customer experience, including but not limited to:
By using the App, you confirm that:
Subject to these Terms, CupsnChai grants you a limited, non-exclusive, non-transferable, revocable license to access and use the App for its intended lawful purposes.
You may not:
You agree to:
You are responsible for all activities conducted through your account.
The CupsnChai App is provided to you free of charge. However, any products or services you purchase through the App (such as food, beverages, or merchandise) will be subject to the applicable charges, taxes, and fees displayed at the time of purchase.
All payments for purchases are processed through our third-party payment processors. You are responsible for all applicable sales, use, or similar taxes imposed by federal, state, or local tax authorities in connection with your purchases.
If you believe there is an error in any charge processed through the App, please contact us at support@cupsnchai.com within 120 days of the transaction date so that we can investigate and, where appropriate, resolve the issue. Claims submitted after this period may not be eligible for review.
The App may collect and process information necessary to provide services, improve functionality, maintain security, process transactions, and provide customer support.
Your information is handled in accordance with our Privacy Policy.
While we employ reasonable safeguards, no electronic transmission or storage system can be guaranteed to be completely secure.
The App may interact with or rely upon third-party products, services, payment processors, analytics providers, or software platforms.
We do not control these third-party services and are not responsible for:
Your use of third-party services is subject to their own applicable terms and policies.
CupsnChai respects the confidentiality of information shared through the App.
Except as required to provide our services, comply with legal obligations, protect our rights, or as otherwise described in our Privacy Policy, we will not disclose confidential information or personal data to third parties without an appropriate legal basis.
Users agree not to disclose or misuse any confidential or proprietary information obtained through the App.
Any suggestions, ideas, feedback, or recommendations voluntarily submitted to CupsnChai regarding the App may be used by CupsnChai without restriction or obligation to compensate the submitting party.
The App is provided on an “AS IS” and “AS AVAILABLE” basis.
To the fullest extent permitted by law, CupsnChai disclaims all warranties, whether express, implied, or statutory, including warranties of:
To the fullest extent permitted by applicable law, CupsnChai shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, goodwill, business opportunities, or data arising out of or relating to the use of the App.
Where permitted by law, CupsnChai’s total liability shall not exceed the amount paid by you, if any, for use of the App during the twelve (12) months preceding the claim.
CupsnChai is committed to complying with applicable data protection and privacy laws governing the collection, use, storage, and processing of personal information.
We implement reasonable administrative, technical, and organizational safeguards to protect personal data and process such information in accordance with applicable legal requirements and our Privacy Policy.
Questions regarding our privacy practices may be directed to:
Email: support@cupsnchai.com
Where applicable under law, individuals may have rights regarding their personal information, including the right to:
To exercise any applicable privacy rights or submit a request regarding your personal information, please contact:
CupsnChai
Email: support@cupsnchai.com
We will review and respond to requests in accordance with applicable law.
We may suspend or terminate your access to the App immediately if:
Upon termination, all rights granted under these Terms immediately cease.
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to conflict of law principles.
Any disputes arising from these Terms shall be resolved in the courts located within Michigan, unless otherwise required by applicable law.
We may revise these Terms periodically.
Updated versions will be posted on this page together with the revised “Last Updated” date. Continued use of the App following publication of revised Terms constitutes acceptance of those changes.
If you have any questions regarding these Terms or require assistance, please contact:
We’re on a mission to make chai an experience worth sharing. Pull up a seat, grab your favorite drink, and stay a while.